{"id":3,"date":"2024-07-08T11:28:09","date_gmt":"2024-07-08T11:28:09","guid":{"rendered":"https:\/\/jivana.fr\/?page_id=3"},"modified":"2026-07-02T20:44:12","modified_gmt":"2026-07-02T20:44:12","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.jivana.fr\/en\/privacy-policy\/","title":{"rendered":"T&amp;Cs"},"content":{"rendered":"<div class=\"wp-block-uagb-container uagb-layout-flex uagb-block-c3527fe1 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-de251dbc\"><h2 class=\"uagb-heading-text\"><strong>T&amp;Cs<\/strong><\/h2><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-36fdb09e alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-b7c7ca1c\"><h3 class=\"uagb-heading-text\"><strong><strong>Terms and Conditions<\/strong><\/strong><\/h3><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-8bdeb4e5cf716ecf376267f4f713572d wp-block-paragraph\" style=\"font-size:15px\">I do not issue gift certificates for the simple reason that they make no sense unless the person concerned is the one making the appointment.<\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-1b71c6db164dd4f3dac839b326c2ce90 wp-block-paragraph\" style=\"font-size:15px\"><strong><em>Appointment Late Arrival, Rescheduling, and Cancellation Policy<\/em><\/strong><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-9bda9b92d903adf04421e78a01957cd6 wp-block-paragraph\" style=\"font-size:15px\">When you schedule an appointment, you agree to honor it (both morally and financially).<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-be10b419b58b8959cc38d3a1d83739a1 wp-block-paragraph\" style=\"font-size:15px\">Late Arrival: Up to 15 minutes after the scheduled start time of the session. After that, the slot will automatically be offered to someone on the waiting list. Any delay on the client\u2019s part counts as working time and will therefore be deducted from the session; the price remains that of the corresponding service.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ffdd57199eae8a7b3c682c48739fbdd7 wp-block-paragraph\" style=\"font-size:15px\">Cancellation - Rescheduling: Any appointment that is canceled must be canceled 72 hours in advance to avoid being charged (by phone or email to jivanaom@gmail.com).&nbsp;<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-1faea8b310b0ef957d5b9c5bbf5493e4 wp-block-paragraph\" style=\"font-size:15px\">If canceled 48 hours in advance, it will be billed but rescheduled. If you do not wish to reschedule, I reserve the right to bill you for half the cost of the selected service.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-33ae985b539b58f1bbb92dc134ec928a wp-block-paragraph\" style=\"font-size:15px\">If canceled 24 hours in advance, I reserve the right to bill you for the full cost of the selected service.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-4d2fd5658f19bd158ac1dc3f2fca5818 wp-block-paragraph\" style=\"font-size:15px\">I reserve the right to cancel or reschedule our appointment if, 72 hours prior to the appointment, I have not received the completed form with the necessary information for the consultation.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-1a67819bf393123ee973129563dc9916 wp-block-paragraph\" style=\"font-size:15px\">Analyzing a birth chart takes time, which is why I reserve the right to decline or reschedule any appointment request if I do not have enough time to prepare for it.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-723682da alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-fe5758f7\"><h3 class=\"uagb-heading-text\">ETHICAL CHARTER<\/h3><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-95b9f5f5af8acd2fc9d5a6dc5e922761 wp-block-paragraph\" style=\"font-size:15px\">Ayurveda - in France - is considered a complementary, non-conventional form of medicine. It is an approach that focuses on the human being as a whole and is based on foundational texts (Caraka Samhita, Ashtanga Hridayam, Sushruta Samhita).<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-6438d42bb66125251d6d05afda58e5c6 wp-block-paragraph\" style=\"font-size:15px\">I do not seek to make medical diagnoses or treat pathologies; rather, through compassionate listening, I support the individual on their health journey, helping them develop their own understanding.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-5f0dc1d6615e2a8cddb3a2ccd3c9b7e6 wp-block-paragraph\" style=\"font-size:15px\">The purpose of \u0100yurveda is to empower the individual to take responsibility for maintaining or restoring their own balance. The individual is therefore an active participant in their own rebalancing. The practitioner informs the client of the causes of their imbalances and the consequences of these on their health and well-being. It is the client\u2019s responsibility to address these causes by following the advice given by the practitioner.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-00a6acec38f10330273ca42e38368fe4 wp-block-paragraph\" style=\"font-size:15px\">The information provided during appointments is in no way a substitute for medical advice or treatment. No claims are made regarding the initiation or discontinuation of medical treatment. If you have any concerns about your health, consult your primary care physician.&nbsp;<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ae0b7ac4c73d929404078a980875b822 wp-block-paragraph\" style=\"font-size:15px\"><strong>\u201cCare\u201d<\/strong> here is to be understood in its traditional and ancient sense, that of \u201ctaking care.\u201d Choosing an energy-based approach is a personal decision that has a therapeutic dimension only on the symbolic levels of being. It requires your responsibility and discernment. If you are suffering from a medical condition, this approach should in no way replace essential psychological or medical care.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-4eede39aef8ac765f9bbdc1eee6a1575 wp-block-paragraph\" style=\"font-size:15px\">My advice is provided for informational purposes only, strictly for personal and family use. The \u201cremedies\u201d mentioned are not intended to replace or substitute for medical treatment. My consultations are not a substitute for medical care. In the event of illness, whether actual or suspected, consult a doctor. By using the website www.jivana.fr, you acknowledge that you have read the disclaimer and agree to its terms. If you do not agree, you are not authorized to use this information. <strong>By using the website<\/strong><a href=\"http:\/\/www.jivana.fr\/en\/\"><strong> www.jivana.fr<\/strong><\/a><strong> you acknowledge that you have read the disclaimer and agree to its terms. If you do not agree, you are not authorized to use this information.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-625d8715 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-09b23858\"><h3 class=\"uagb-heading-text\">GENERAL DATA PROTECTION REGULATION<\/h3><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-7dca3f9e18c91de42ff973db5a42b254 wp-block-paragraph\" style=\"font-size:15px\">All rights reserved. Any reproduction or use of the data on this website in any form and by any means - whether electronic, photocopy, recording, or any other means - is strictly prohibited.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-29a361d414f2883fb6eccbfe5422da76 wp-block-paragraph\" style=\"font-size:15px\">The protection and security of the personal data of customers and users is a key concern for JIVANA, the publisher of this website.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-9d86e87b747fb191a1bf080cc4689921 wp-block-paragraph\" style=\"font-size:15px\">JIVANA is committed to honoring the trust you place in us and to fulfilling our obligations in accordance with Law No. 78-17 of January 6, 1978, known as the \u201cData Protection Act,\u201d as amended, as well as Regulation (EU) 2016\/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, \u201cApplicable Data Protection Regulations.\u201d<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ee4bb1b10d057ce3f94a7f182e42dd6b wp-block-paragraph\" style=\"font-size:15px\">The purpose of this Privacy and Cookies Policy is to inform you and explain, in a clear, simple, transparent, and comprehensive manner, how JIVANA, in its capacity as data controller, collects, uses, and protects your personal data in connection with the services it provides. This Policy also informs you of all the means available to you to control this use and exercise your related rights.&nbsp;<strong>By using this site, you acknowledge that you have read and understood this Privacy and Cookies Policy.<\/strong><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-3dc61bf032f1a94af588de370c8b15fe wp-block-paragraph\" style=\"font-size:15px\"><em><strong>Types of Information Collected<\/strong><\/em><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-0dd83561816b0a760cefada4cc2a40a8 wp-block-paragraph\" style=\"font-size:15px\">When you visit www.jivana.fr, the site automatically collects certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device. In addition, as you browse the site, the site collects information about the individual web pages or products you view, the websites or search terms that refer you to the site, and how you interact with the site. The site refers to this automatically collected information as \u201cdevice information.\u201d Additionally, it may collect the personal data you provide (including, but not limited to, last name, first name, address, payment information, etc.) during registration in order to fulfill the contract.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-7aca992fc7a5cceb6c2aea8dd42e900d wp-block-paragraph\" style=\"font-size:15px\"><strong><em>Why do we process your data?<\/em><\/strong><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-c896598c5739afd71b82083a63db69b0 wp-block-paragraph\" style=\"font-size:15px\">The top priority is the security of customer data, and as such, the site processes only minimal user data, solely to the extent necessary to maintain the website. Automatically collected information is used solely to identify potential cases of abuse and to compile statistical information regarding website usage. This statistical information is not otherwise aggregated in a way that would identify a specific user of the system.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-afd6e14c6c127e970e32be660db54512 wp-block-paragraph\" style=\"font-size:15px\">You can visit the website without revealing your identity or providing any information that could identify you as a specific, identifiable individual. However, if you wish to use certain features of the website, or if you wish to receive the newsletter or provide other details by filling out a form, you may be asked to provide personal data, such as your email address, first name, last name, address, company name, and phone number. You may choose not to provide your personal data, but in that case, you may not be able to take advantage of certain features of the website. For example, you will not be able to receive the newsletter or contact me directly from the website. Users who are unsure which information is required are invited to contact me at jivanaom@gmail.com.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-a1ed0b46b42bc4bdb686376ceed740df wp-block-paragraph\" style=\"font-size:15px\"><strong><em>Use of Collected Information<\/em><\/strong><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-49f87e72b8aac1d940c2d5703178cbff wp-block-paragraph\" style=\"font-size:15px\">Your personal data is used only for the purposes for which you provided it to JIVANA. Your personal data will therefore be used in compliance with applicable law:<\/p>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color has-small-font-size wp-elements-7a3339d024805712cdc29d9eb89f8c18\">\n<li style=\"font-size:15px\">Phone calls or emails to schedule an appointment<\/li>\n\n\n\n<li style=\"font-size:15px\">When you provide me with your first and last name, date, time, and place of birth, you consent to my retaining this information for the proper analysis of your birth chart.<\/li>\n\n\n\n<li style=\"font-size:15px\">Sending communications regarding JIVANA news<\/li>\n\n\n\n<li style=\"font-size:15px\">Issuing invoices or any other accounting documents<\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ef127378a5384a1cb9422fd67b10d35a wp-block-paragraph\" style=\"font-size:15px\">Jivana makes every effort to ensure confidentiality in the context of its consultations and must comply with legislation regarding consent (GDPR). Jivana must comply with the European General Data Protection Regulation, particularly regarding health data, as well as the rules for managing personal data files. Jivana collects, processes, classifies, archives, and retains information and data related to its activities in accordance with applicable legal and regulatory provisions. The same applies to any notes she may take in the course of her professional practice. When this data is used for teaching, research, publication, or communication purposes, it is strictly processed with absolute respect for anonymity.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-505ad86d2cbfae5390a8c3dd4e6c39af wp-block-paragraph\" style=\"font-size:15px\"><strong><em>Who Has Access to Your Data<\/em><\/strong><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-18c30515a34dfb28321d70ae55a1f42f wp-block-paragraph\" style=\"font-size:15px\">The data collected is intended exclusively for JIVANA. Since your personal data is confidential, only individuals duly authorized by JIVANA in accordance with their job responsibilities may access your personal data, without prejudice to any disclosure required by applicable regulations.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-4a09d5c37af096613afbe1b5add205ed wp-block-paragraph\" style=\"font-size:15px\"><strong><em>Retention period<\/em><\/strong><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ea7d73d2d20e1527b218d4e7a5f29e24 wp-block-paragraph\" style=\"font-size:15px\">Your personal data is retained for as long as necessary to fulfill the intended purposes, and without any time limit (in the event that you contact me again), subject to legal obligations regarding the retention of certain data, anonymization, and legal archiving options, taking into account, in particular, the applicable statute of limitations, to enable you to exercise your rights. You may notify me if you wish for me to delete them after our appointment.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-dc3bd7fa24cec10f892b7b4f9a510b0f wp-block-paragraph\" style=\"font-size:15px\"><strong><em>Exercising Your Rights<\/em><\/strong><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ce38f3f544ac7c3bc0208d6d0509fbc1 wp-block-paragraph\" style=\"font-size:15px\">In accordance with applicable regulations, you have the following rights regarding your personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color wp-elements-e5687a4e0342af327b04714ade8f17d3\">\n<li style=\"font-size:15px\">The right to be informed about the processing of your personal data.<\/li>\n\n\n\n<li style=\"font-size:15px\">The right to access your personal data.<\/li>\n\n\n\n<li style=\"font-size:15px\">The right to data portability.<\/li>\n\n\n\n<li style=\"font-size:15px\">The right to rectify your personal data.<\/li>\n\n\n\n<li style=\"font-size:15px\">The right to object to the processing of your personal data.<\/li>\n\n\n\n<li style=\"font-size:15px\">The right to restrict processing.<\/li>\n\n\n\n<li style=\"font-size:15px\">The right to erasure of your personal data:\nSubject to legal exceptions (for example, retention required to comply with a legal obligation), you may request that JIVANA erase your personal data as soon as possible when one of the following grounds applies:\n<ul class=\"wp-block-list\">\n<li>&nbsp;- Your personal data is no longer necessary for the purposes for which it was collected;<\/li>\n\n\n\n<li>-   You wish to withdraw the consent on which the processing of your personal data was based, if applicable, and there is no other legal basis justifying such processing;<\/li>\n\n\n\n<li>-   You believe and establish that the processing of your personal data is unlawful;<\/li>\n\n\n\n<li>-   Your personal data must be erased pursuant to a legal obligation.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-f283747e983efabb8cfe24ef932a6708 wp-block-paragraph\" style=\"font-size:15px\">Jivana reminds you that if you do not wish to be contacted by phone by companies of which you are not a customer, you can register on the website&nbsp;<a href=\"http:\/\/www.bloctel.gouv.fr\">www.bloctel.gouv.fr.<\/a>.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-8177610e952f2d68d42aed3b97340a98 wp-block-paragraph\" style=\"font-size:15px\"><em><strong>How to exercise your rights<\/strong><\/em><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-7c538c224a5a243965ad5e3a63028273 wp-block-paragraph\" style=\"font-size:15px\">To exercise your rights, you may contact me at the following email address:&nbsp;<a href=\"mailto:jivanaom@gmail.com\">jivanaom@gmail.com<\/a> , attaching to your request proof of identity matching the information provided when submitting the form. Upon receipt of your complete request, I will respond as soon as possible. I am committed to doing everything in my power to respect your rights regarding your personal data.<br><br>However, if you believe that these rights have not been respected, you may file a complaint with the Commission Nationale de l\u2019Informatique et des Libert\u00e9s (CNIL), the supervisory authority responsible for ensuring compliance with the regulations governing the processing of personal data in France:&nbsp;<a href=\"https:\/\/www.cnil.fr\/\">https:\/\/www.cnil.fr\/<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-8cdd0bde alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-27e92636\"><h3 class=\"uagb-heading-text\">Cookies<\/h3><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-b7337fe83c2b275f1c2e99ea7e6670d9 wp-block-paragraph\" style=\"font-size:15px\">These cookies are strictly necessary for the operation of our websites and are essential to the functioning of our services. Disabling these cookies through your web browser may significantly impair your ability to access and use our websites and mobile applications. Without these cookies, our website cannot function normally. These cookies also ensure the security of the website for JIVANA and its users. Placing a cookie on your device requires your consent, with the exception of cookies strictly necessary for the functioning of the Site. You can express and\/or modify your choices at any time. To this end, you have various options for managing cookies.<\/p>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color wp-elements-ff39167da75fca2fd283e8b5454ddb05\">\n<li style=\"font-size:15px\"><em>Exercise your choice directly from our Site<strong><br><\/strong><\/em>At any time, you can adjust your preferences regarding cookies that may be placed by JIVANA via the \u201cManage My Preferences\u201d icon.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color wp-elements-bcb2d44e0cf9ec8e37b4216bb8fe5512\">\n<li style=\"font-size:15px\"><em>Exercise your choice through your web browser<br><\/em>You can also configure your browser so that cookies are stored on your device or, conversely, so that they are rejected, either systematically or depending on the issuer. It is also possible to configure your browser so that you are asked to accept or reject cookies on a case-by-case basis, before a cookie is likely to be stored on your device.<br>To manage or change your cookie settings, please refer to the help menu or the relevant section of your browser.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-d93331b15bec5dda4314f5f714679baa wp-block-paragraph\" style=\"font-size:15px\"><strong><em>Links to Other Websites<\/em><\/strong><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-6e69628ff88a0fa0e22d53b8706e471d wp-block-paragraph\" style=\"font-size:15px\">Jivana may contain links to other websites that are not owned or controlled by Jivana. Please be aware that Jivana is not responsible for these other websites or the privacy practices of third parties. Jivana encourages you to be mindful when leaving this website and to read the privacy statements of each website that may collect personal information.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-c82ea6f15f321957d61d03dda9c46d28 wp-block-paragraph\" style=\"font-size:15px\"><strong><em>Information Security<\/em><\/strong><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-8b80b5cdb847ae7d88e46726e30656e4 wp-block-paragraph\" style=\"font-size:15px\">Jivana secures the information you provide on computer servers in a controlled and secure environment, protected against unauthorized access, use, or disclosure. Jivana maintains reasonable administrative, technical, and physical safeguards to protect you against unauthorized access, use, alteration, and disclosure of personal data under its control and custody. However, no data transmission over the Internet or a wireless network can be guaranteed.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ca3877f1aadd50cc8ad10bc43051aaaf wp-block-paragraph\" style=\"font-size:15px\"><em><strong>Legal Disclosure<\/strong><\/em><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ffc9fbce2c531c59e09e5d79d2087c78 wp-block-paragraph\" style=\"font-size:15px\">Jivana will disclose any information it collects, uses, or receives if required or permitted by law, for example, to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our\/your rights, your safety, or the safety of others, to investigate fraud, or to respond to a government request.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-7f3308425a474435fc3339c64f895959 wp-block-paragraph\" style=\"font-size:15px\"><strong><em>Contact Information<\/em><\/strong><\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-d06d54d4b1fc34d10b496e6a73facb27 wp-block-paragraph\" style=\"font-size:15px\">If you would like to contact me to better understand this policy or if you have any questions regarding individual rights and your personal information, you can email me at <a href=\"mailto:jivanaom@gmail.com\">jivanaom@gmail.com<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-bda0753f alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-1eaabde9059f0af40cb0ad712ca63a8b wp-block-paragraph\" style=\"font-size:15px\"><strong><strong><em>Disputes \u2013 Consumer Mediation<\/em><\/strong><\/strong><\/p>\n\n\n\n<p class=\"has-ast-global-color-7-color has-text-color has-link-color wp-elements-529b3dd6443c26c8583cf690025a0cc4 wp-block-paragraph\" style=\"font-size:15px\">In the event of a dispute between the Customer and the Company, both parties shall endeavor to resolve it amicably (the Customer shall submit a written complaint to the Company or, if applicable, to the Company\u2019s Customer Service Department).<br>In the absence of an amicable agreement or if the business fails to respond within a reasonable period of one (1) month, the Consumer, as defined in Article L.612-2 of the Consumer Code, may, if a disagreement persists, refer the matter free of charge to the competent mediator listed on the roster of mediators established by the Commission for the Evaluation and Control of Consumer Mediation pursuant to Article L.615-1 of the Consumer Code, namely:<br>La Soci\u00e9t\u00e9 M\u00e9diation Professionnelle<br><a href=\"https:\/\/gijjejf.r.af.d.sendibt2.com\/tr\/cl\/rd-UYUA0WsAmkfdWIomgO6Bl-H4W83AXshdTfkxTlwBTwavocsC5Ib--SmXCJRq0ZFKWjh7M5ixJ0MYF4mMluJLrfQ0FP2vzAwxDxsjD7Xp8adnsK43GwiNFAOAwOto4FVa4A0c398ehzPkxpYHKlRIf92VnRzFNYGC3DZyIuTCdJnZ6nORsUD8kjPZ7r4LTyh_0hADet11AkAufHjXT6N2yNNCAkcauXUaVwG6vFTaOiPjyDN83VQ9-6o1s4qyuBJ50knCSAl6Fj1cSZclQ0jNi81-cKDIyefjwmiEE2vjuPzJ1ExDPGkxq6ozgx6-OWXxgz3v4lnt4YlLmrnaNcZ0tKnE-curYtuSk7z5WR-ReaVNMv1jQmS0wF81bbUOPSpR9Bxi0sEUaVqs5fqbuCM2WK5lUH3j4YFaC5XsfwaRNDRWISeEfMb5L8SFX7Nn3BpbBdWkcvrK1Vz46kWZzNb6n1Cp-iEjbwKkeTeM0Cs6lcmaiCbB-awwXTTdrZPf6ePGN5fBAFlXCaogJ8LmwKVtEXicaG80w0ld7lBoM0o1XjuP4czuvDHwLIuL_T7EKkF00b7MgRSVtHyNcmY1seVoLID6HYN2N9diL37euufIjEuXJcLPn7IKeyzwVPdGJZwCRMwA3ZjmESfkPjv9hxHEZszwnEBWDFb0TExjV9KJOteqY61QO_ZAONQTEl3jPXZcO62uAuD2UNVAXp_ovMcg09FAedG1lFRZrd-OmPg\" target=\"_blank\" rel=\"noopener\" title=\"\">http:\/\/www.mediateur-consommation-smp.fr<br><\/a>Alteritae 5 rue Salvaing 12000 Rodez<\/p>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-5657f901\"><h3 class=\"uagb-heading-text\"><strong>Montesquieu Community of Communes<\/strong><\/h3><\/div>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-d191ba84f4758c39a81fcd6e1a1fab0a wp-block-paragraph\" style=\"font-size:15px\">Thank you for listing Jivana in your business directory JIVANA - Montesquieu Community of Communes <a href=\"https:\/\/entreprises.cc-montesquieu.fr\/etablissements\/9279-jivana\" target=\"_blank\" rel=\"noopener\" title=\"\">https:\/\/entreprises.cc-montesquieu.fr\/etablissements\/9279-jivana<\/a><\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Mentions L\u00e9gales Conditions G\u00e9n\u00e9rales de Vente Je ne fais aucun bon cadeau pour la simple raison que \u00e7a n\u2019a aucun sens si ce n\u2019est pas la personne concern\u00e9e qui fait la d\u00e9marche. Politique de retard, report et annulation de RDV Lorsque vous prenez rendez-vous, vous vous engagez \u00e0 l\u2019honorer (moralement et financi\u00e8rement parlant). Retard : [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"Mentions L\u00e9gales Conditions G\u00e9n\u00e9rales de Vente Je ne fais aucun bon cadeau pour la simple raison que \u00e7a n\u2019a aucun sens si ce n\u2019est pas la personne concern\u00e9e qui fait la d\u00e9marche. 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Retard :","twitter:image":"https:\/\/www.jivana.fr\/wp-content\/uploads\/2024\/10\/cropped-cropped-Group-26086169.png"},"aioseo_meta_data":{"post_id":"3","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":{"faqs":[],"keyPoints":[],"schemas":[],"titles":[],"descriptions":[],"socialPosts":{"email":{"subject":"","preview":"","content":""},"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2024-08-11 12:23:09","updated":"2026-07-06 02:19:01","seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.jivana.fr\/en\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tMentions L\u00e9gales\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.jivana.fr\/en"},{"label":"Mentions L\u00e9gales","link":"https:\/\/www.jivana.fr\/en\/privacy-policy\/"}],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"jivanaom@gmail.com","author_link":"https:\/\/www.jivana.fr\/en\/author\/jivanaomgmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Mentions L\u00e9gales Conditions G\u00e9n\u00e9rales de Vente Je ne fais aucun bon cadeau pour la simple raison que \u00e7a n\u2019a aucun sens si ce n\u2019est pas la personne concern\u00e9e qui fait la d\u00e9marche. Politique de retard, report et annulation de RDV Lorsque vous prenez rendez-vous, vous vous engagez \u00e0 l\u2019honorer (moralement et financi\u00e8rement parlant). Retard :&hellip;","_links":{"self":[{"href":"https:\/\/www.jivana.fr\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jivana.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jivana.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jivana.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jivana.fr\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":53,"href":"https:\/\/www.jivana.fr\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":4115,"href":"https:\/\/www.jivana.fr\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/4115"}],"wp:attachment":[{"href":"https:\/\/www.jivana.fr\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}